AXTON Website – Purchasing Terms*
AXTON offers a limited number of items for sell through the website. Most items on this website, will also be available through our resellers & distributors for a list of those see our Purchasing Options page. Please contact us at AXTON if you need help locating an AXTON reseller. Or, if you need a quote or have questions about AXTON Products. See our Contact page for multiple options for contacting us: including email, contact forms or telephone.
These terms apply only to AXTON website purchases, our resellers and distributors may have other terms and conditions.
Data Security: Your payment information is processed securely through a PCI-compliant payment gateway. We use Stripe to process payments and do not store your payment information on our servers. Our Website is PCI compliant we use a firewall, and use a security service to scan daily for malware. For more details, see our Privacy Policy.
Payment Options & Fees:
• Credit Cards: A processing fee of 2.9% + $0.30 USD per transaction applies. Payments are processed immediately upon order confirmation.
• Cash App: Processing fee of 2.9% + $0.30 USD per transaction.
• ACH Transfers: Processing fee of 0.8%, capped at $5 per transaction.
All payments must be made in full at the time of order. Production on most items does not begin until payment is received. Credit cards are usually processed within 2-3 business days. ACH transfers will take slightly longer, and will process in 4-6 business days. We ship from SLC, UT please contact us: 801/519-0500 if you have questions about when to expect delivery.
Return Policy
We offer a 30-day satisfaction guarantee for most items.
• Custom products, including Tactical 940nm IR Illuminators, are not returnable or refundable but remain covered under our Lifetime Warranty.
• To initiate a return, contact us at 1-801-519-0500 to obtain a Return Merchandise Authorization (RMA) number. Packages without an RMA number will be rejected.
• Returned items must be in their original condition and packaging. Returns are subject to a 25% restocking fee, and customers are responsible for return shipping costs.
*These terms are for MSRP Customers only. If you are an AXTON Distributor please login to see Purchasing Terms for AXTON Distributors.