Purchasing Terms
Data Security: Your payment information is processed securely through a PCI-compliant payment gateway. We do not store your payment information. For more details, see our Privacy Policy.
Payment Options & Fees: Credit Cards: A non-refundable payment-processing fee of 2.9% + $0.30 USD per transaction will be applied. See fees for other payment methods below in terms & conditions.of 2.9% + $0.30 USD per transaction applies. Payments are processed immediately upon order confirmation.
Other Payment Methods:
• ACH Transfers: Processing fee of 0.8%, capped at $5 per transaction.
All payments must be made in full at the time of order. Production will not begin until payment is received.
Return Policy: We offer a 30-day satisfaction guarantee for most items.
• Custom products, including Tactical 940nm IR Illuminators, are not returnable or refundable but remain covered under our Lifetime Warranty.
• To initiate a return, contact us at 1-801-519-0500 to obtain a Return Merchandise Authorization (RMA) number. Packages without an RMA number will be rejected.
• Returned items must be in their original condition and packaging. Returns are subject to a 25% restocking fee, and customers are responsible for return shipping costs.